1750 Prairie City Road #100 Folsom, CA 95630  Local: (916) 294-0500
Customer Reviews
CRYSTAL ROSE FLORIST
Local Folsom, CA florist
Average Customer Rating: 4.8 of 5 stars. (72 reviews)
Date: May 15, 2018
Name:

State/Province: CA

Both of my daughter’s sent me Tulips arrangements, for Mother’s Day. Beautiful!! I am still enjoying them... thank you!! delivery process was perfect
Kathy's Reply:
Date: May 16, 2018, 12:28 pm

I an so glad that you are enjoying them.
Date: May 15, 2018
Name:

State/Province: CA

flowers were perfect. delivered on time and correct date. no problems. beautiful flowers
Date: May 15, 2018
Name:

State/Province: CA

Beautiful flowers for mothers day thank you!
Date: Feb 28, 2018
Name:

State/Province: CA

I had ordered red tulips but was told they had none. They did put together a beautiful arrangement of red flowers
Date: Feb 17, 2018
Name:

State/Province: CA

CRF bouquets are usually showstoppers, this time it was nothing out of the ordinary. I appreciated the thought of the sender so I wouldn’t have complained but when the sender was also disappointed and said he didn’t spend any less I knew it wasn’t just me. The whole bouquet looked a little sparse and disheveled. Fewer flowers, more greens. Only pretty from the front and the bow was small and not centered. It was kind of like it got beat up in transport. Not your best work, I hope it was just a fluke because I know you are way better than this.
Kathy's Reply:
Date: Feb 17, 2018, 2:54 pm

Melanie, Please call me so I can take care of this.
Date: Dec 04, 2017
Name:

State/Province: CA

Thanksgiving centerpiece was amazing looking forward to what you do for Christmas. Thank you for making me look so good.
Kathy's Reply:
Date: Dec 06, 2017, 1:57 pm

Thank you so much Lance. You are one of many cherished long time customers who I really appreciate. Merry Christmas!
Date: Nov 13, 2017
Name:

State/Province: CA

The arrangement was beautiful and when I called to check on delivery time since this was a gift everyone was so friendly and helpful
Kathy's Reply:
Date: Nov 14, 2017, 3:56 pm

Thank you so much Holly for the kind words. We look forward to helping you again in the future.
Date: Aug 28, 2017
Name:

State/Province: CA

The bouquet of flowers sent to us was amazingly beautiful!
Date: Aug 25, 2017
Name:

State/Province: CA

I've received flowers a couple of times from Crystal Rose, and they were fresh and beautiful. I'm using them as my go-to florist because they're just that good! Thanks, Crystal Rose
Kathy's Reply:
Date: Aug 25, 2017, 11:27 am

Aww. Thank you so much for your kind words. It mean alot to me that we are doing a good job for you. As always, let us know if you ever get something you don't like or doesn't hold up well and we will fix it!
Date: Jul 28, 2017
Name:

State/Province: CA

The last 2 times I had flowers sent there was no card to go along with flowers. Not a deal breaker, I am still very pleased with your service.
Kathy's Reply:
Date: Jul 29, 2017, 12:38 pm

Hi Gary. I sent you an email but I have not heard back from you...
Date: May 14, 2017
Name:

State/Province: CA

Beautiful once again!
Date: Apr 23, 2017
Name:

State/Province: CA

Ordered late in the day around 2 o clock and was still able to get same day delivery! Fantastic selection, with fantastic service. I would absolutely recommend to a friend.
Kathy's Reply:
Date: Apr 24, 2017, 1:26 pm

Thank you Mitch. We look forward to helping you again soon!
Date: Apr 20, 2017
Name:

State/Province: UT

My friend out of State in California, needed a beautiful pick me up. And that's what you delivered. Thank you!!
Kathy's Reply:
Date: Apr 20, 2017, 6:17 pm

You are so welcome. I look forward to helping you again!
Date: Apr 13, 2017
Name:

State/Province: CA

The ordering was easy, the product was perfect, and I would use them again.
Kathy's Reply:
Date: Apr 13, 2017, 1:46 pm

Thank you for your review. I look forward to helping you again.
Date: Feb 17, 2017
Name:

State/Province: CA

I received a dozen red roses on Valentines day and they are still beautiful. They are amazing and would recommend this florist.
Date: Feb 04, 2017
Name:

State/Province: CA

Worked perfectly fine! I bought it from Brazil and it was delivered on time at my daughter's house in Folsom CA
Date: Oct 04, 2016
Name:

State/Province: CA

My go-to Florist! Great personal service, terrific flowers. Always fresh and are the longest lasting of any florist I have ever used. One time I wanted to send an orchid. Kathy sent photos of individual plants and even ordered special colors for me. Don't hesitate - they will treat you right!
Kathy's Reply:
Date: Oct 04, 2016, 11:56 am

Thank you Mark. We love our customers and try our best to keep them happy!
Date: Jul 25, 2016
Name:

State/Province: CA

The plant was very healthy and delivered on the date requested. Thank you for the ease of ordering online. This was a good experience, I will use this florist again. Kim
Kathy's Reply:
Date: Jul 25, 2016, 1:39 pm

Thank you Kim. We are so happy that we made you happy!
Date: Jul 22, 2016
Name:

State/Province: CA

My flower arrangement was beautiful. Great job. 4 days later it still looks new.
Kathy's Reply:
Date: Jul 25, 2016, 1:41 pm

Thank you Cathy. I am so happy that your flowers are doing well. As you know we stand behind our flowers, so if you ever get anything that doesn't hold up for some reason, just let me know.
Date: Mar 31, 2016
Name:

State/Province: CA

Sent a "Just because" bouquet to my family member and they arrive quickly (same day delivery) and were gorgeous. Very happy with my experience!
Kathy's Reply:
Date: Mar 31, 2016, 7:17 pm

Thank you Shonna. I am so glad that you were happy with your flowers and our service. We hope to serve you again in the future.
Date: Feb 25, 2016
Name:

State/Province: CA

I've always been happy with the services provided by Crystal Rose Florist. They have quality arrangements, on time delivery and friendly staff. Overall I am very happy with my recent purchase for valentines day.I will definitely use them in the future.
Date: Dec 30, 2015
Name:

State/Province: VA

I could not possibly be happier with the custom bouquet that Crystal Rose Florist created! My niece was getting married 3,000 miles away from where I live, so I was unable to attend the ceremony. I called Crystal Rose and had them fashion a lovely bridal bouquet for her. I told them only creams and pinks, and that it should be romantic. With only a week's notice, they delivered a stunning bouquet, replete with pink and cream roses, and white hydrangeas. It meant the world to my niece. Thank you!!!
Boss Lady-Kathy's Reply:
Date: Dec 30, 2015, 2:55 pm

I'm am so happy we were able to contribute to your nieces special day. All the while letting her know that you were with Her in spirit. Thank you for your trust.
Date: Dec 20, 2015
Name:

State/Province: CA

Very creative. Beautiful balance in arranging. Smart use of scents that compliment each other. Perfect! And I am picky!
Date: Dec 09, 2015
Name:

State/Province: CA

Flowers looked even better in person than they did in the picture online and they were delivered on time. That is everything I need in a florist.
Date: Oct 08, 2015
Name:

State/Province: CA

I had called about an online discount coupon, and how I was unable to use it at checkout. A representative of Crystal Rose contacted me to say that they would pitch in a rose or two to make up for the unavailability of the coupon. That made a good impression on me of this florist.
Date: Jul 08, 2015
Name:

State/Province: CA

Kathy was the Florist for our daughter's June wedding which was an outdoor venue and it was HOT! Kathy arrived early, but due to the heat, waited until the last minute to stage her beautiful flowers. Various shades of purple/lavender/white flowers were used in table arrangements and bouquets. Everything was stunning!! The flowers remained fresh thru the heat of the afternoon and into the following week! Kathy is an amazing Florist and person. She accommodated every request, even the Bride's last minute calls, for this perfect day. Thank you, Kathy!!
Kathy's Reply:
Date: Jul 09, 2015, 12:06 pm

Thank you so much for your kind words. I feel like part of the family :)
Date: Jun 03, 2015
Name:

State/Province: CA

Thank you for delivering beautiful flowers!
Kathy's Reply:
Date: Jun 10, 2015, 12:11 pm

I am so glad you liked them. We look forward to working with you again soon.
Date: May 12, 2015
Name:

State/Province: CA

We were not home, never received a call about delivery, and the flowers were just left on my front porch, in the sun and majority of the flowers wilted! I have never had flowers delivered and just left on my front door. Flowers two days later look awful, however, since these were a gift from my daughter, I did not want to complain or let her know the flowers were wilted upon delivery.
Kathy's Reply:
Date: May 14, 2015, 12:00 pm

As you can see by all of the wonderful previous reviews, we take pride in our work and in providing good service. How unfortunate that you chose to give us a bad review without even informing us that there was a problem. It has been our experience that senders dont want us to ruin the element of surprise on a holiday.
Date: May 08, 2015
Name:

State/Province: OR

Very good service!
Date: May 05, 2015
Name:

State/Province: CA

Crystal Rose flowers are extremely fresh and last a long time. I have never had floral arrangements last 2-2.5 weeks!!
Date: Apr 27, 2015
Name:

State/Province: CA

The flowers arrived on time and are just beautiful!
Date: Apr 23, 2015
Name:

State/Province: CA

Super fast. A very sweet arrangement for a daughters birthday. Lasted for two weeks. Very delighted!
Date: Apr 23, 2015
Name:

State/Province: CA

Super fast. A very sweet arrangement for a daughters birthday. Lasted for two weeks. Very delighted!
Date: Apr 04, 2015
Name:

State/Province: CA

Excellent service, great flower (I don't know how they get them to last so long - must be very fresh!). I would highly recommend.
Kathy's Reply:
Date: Apr 07, 2015, 1:11 pm

Thank you for your kind words. I am so happy you were pleased. We do try really hard ;)
Date: Mar 21, 2015
Name:

State/Province: CA

the flowers arrived on time and we're beautiful just as they looked on your web site. Thank you ....
Date: Mar 06, 2015
Name:

State/Province: CA

My wife was very pleased with the flowers and they were delivered in very good time. Thank you for your prompt service and the quality of the flowers.
Date: Feb 27, 2015
Name:

State/Province: CA

Delivered on time. Arranagement was what was pictured and was well done
Date: Feb 27, 2015
Name:

State/Province: CA

Straightforward ordering that was very close to the picture and description on the site. Delivered as promised. I've ordered several times from Crystal Rose Florist and have always been pleased.
Date: Jan 23, 2015
Name:

State/Province: CA

The family loved it and even sent me a thank you card for my kindness, which is not customary for a sympathy gift. Thank you so much for your help and great service!
Date: Oct 14, 2014
Name:

State/Province: CA

The baskets were awesome (we actually ordered 2), arrived on time and were very much enjoyed by the recipients. We would definitely recommend you and will place orders with you in the future. Sheri Hassell (secretary to Harry C. Elliott, III)
Date: Oct 03, 2014
Name:

State/Province: CA

Loved the service and the purple passion was amazing!!
Date: Aug 26, 2014
Name:

State/Province: CA

The very first time I ordered from crystal rose it was Valentines day. So when the flowers weren't delivered until late in the afternoon, I didn't think much of it. I can only imagine how busy it was. Well I ordered again for my girlfriends birthday. A non-holiday. And once again the flowers didn't arrive until after 3pm!! On top of that the driver CALLED my girlfriend to see if she was still going to be at work to receive her surprise flower gift. I'm sure I can find other florists elsewhere with just as beautiful flowers and better delivery.
Kathy's Reply:
Date: Aug 26, 2014, 4:52 pm

Gosh. I am very sorry Mr. Rand. I checked your order and there was no time requested on it. Had you told us that you wanted an am delivery, we would have been more than happy to accomodate you. Sometimes the way things route out, Folsom gets done last. Hopefully, you will give us another chance and lets us know of any delivery time constraints.
Date: Dec 12, 2013
Name:

State/Province: CA

Thank you, the gift basket arrived on time.
Date: Oct 10, 2013
Name:

State/Province: MD

A very satisfactory experience, as always.
Date: Feb 28, 2013
Name:

State/Province: CA

Arrived fresh, beautiful and on time. What more could I ask for? Thank you Crystal Rose Florist!!
Date: Feb 17, 2013
Name:

State/Province: CA

The roses are beautiful. All are still flourishing.
Date: Jan 04, 2013
Name:

State/Province: MD

Excellent in every respect.
Date: Dec 24, 2012
Name:

State/Province: CA

Date: Oct 09, 2012
Name:

State/Province: MD

Date: Oct 01, 2012
Name:

State/Province: NV

The flowers were delivered promptly and I even received a confirmation. The flowers were gorgeous and equally appreciated!
Date: May 23, 2012
Name:

State/Province: TX

Great customer service and delivered promptly as requested
Date: Sep 27, 2011
Name:

State/Province: CA

Great customer service. Thank you!
Date: Aug 30, 2011
Name:

State/Province: CA

The roses were absolutely beautiful and every single one of them opened up!!
Date: Apr 05, 2011
Name:

State/Province: AZ

Date: Feb 18, 2011
Name:

State/Province: CA

The red roses were beautiful and still look pretty good after five days! Thanks! Marilyn
Date: Jun 02, 2010
Name:

State/Province: CA

The flowers were beautiful and delivered promptly. It would have been nice to be able to check online to see if the flowers had been delivered... I had to call the shop to confirm.
Date: Apr 24, 2010
Name:

State/Province: CA

I have never been disappointed in arrangements I have received. They are always beautiful. I don't think I've ever sent anything from you because I rarely send flowers.
Date: Dec 28, 2009
Name:

State/Province: AR

I live in Arkansas and send flowers occasionally.I used to go through FTD but you never know what or who you'll get. When my mother recieved your flowers,she made sure to keep your card so I can get, "those beautiful flowers that last a long time." Thank you for your lovely flowers, I only will be using your company from now on for my flowers in Sacramento.Thank You
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